When Irene moved from the Philippines to Vancouver in 2010, she had an amazing experience with her first few visits at a dental office. So much that it really propelled her to take up the Dental Reception Coordinator Program at Vancouver Community College. She was so impressed how seamless and smooth it was from the moment she stepped into the office until the end of her appointment. It made her realize she wanted to do something similar and be the one behind the reception desk to help the patients feel at ease with their dental visit.

What Irene loves most with working as a Dental Receptionist is being able to provide a positive experience to patients, while helping everything run smoothly at the dental office. Irene enjoys booking appointments and making sure all the pieces fit perfectly together. She finds so much fulfillment when she is able to deliver the best customer service experience to patients and also fill up the dental team’s schedule for the day. Outside of the dental office, Irene enjoys spending time with her husband and two boys, ages 4 and 13. She loves going on picnics, visiting parks, camping, and going on road trips with her family.